PremiumShield Limited Warranty*:
Matrix Films LLC warrants PremiumShield Automotive Paint Protection Film against discoloration, fading, cracking or bubbling. The warranty is valid as long as the installation is performed in accordance with manufacturer’s recommended installation procedures, it is not transferable. The warranty is limited to the replacement of defective material.
The warranty does not cover any defects; including but not limited to – peeling, installation bubbles or mis-alignment, other than those specified. This warranty does not apply to damage to the product caused by erroneous application, accidental or negligent misuse, exposure to corrosive or abrasive materials, or by direct impact from road debris. If PremiumShield fails to conform to the warranty during the application period, purchaser may obtain replacement at any installation location worldwide where such an installation is carrying and installing PremiumShield Paint Protection Film. The obligation of Matrix Films LLC under this warranty is limited to replacement of defective film; for which liability cannot exceed purchase price of said film. Proof of purchase will be required by the authorized installer to substantiate any warranty claim.
Any purchaser desiring to assert a warranty claim should contact their original installer first hand. In addition, contact us at
www.premiumshield.com to find a local PremiumShield installer.
Proof of purchase, along with this warranty card are required for warranty service.
Exclusivity: This warranty is exclusive and in lieu of all other warranties, expresses or implied, including but not limited to warranties of merchantability and/or fitness for a particular purpose. All other warranties, except those set forth above are expressly excluded. The said warranty envelopes Matrix Films’ sole and entire warranty and no waiver, alteration, additions or modifications of the foregoing conditions shall be valid unless made in writing or signed by an officer of Matrix Films LLC.
Limitations: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Except where prohibited by law, PremiumShield and the authorized PremiumShield installer shall not be liable for loss or damage arising from the product, whether direct, indirect, special, incidental or consequential regardless of the legal theory asserted. This warranty gives you specific legal rights and you may also have other rights which vary from area to area. The product is to be used in accordance and compliance with all applicable state or provincial laws. Installation of this product in a manner that violates state or provincial laws, or interferes with the operation of the vehicle is considered a misuse of the product and voids all warranties.
NOTE: This warranty does not apply to automobiles used on a racetrack, in fleet, courier, livery, rental or other commercial or for profit service.
*PremiumShield, PremiumShield Elite, PremiumShield Ultra, PremiumShield Matte, PremiumShield Black, and Premium Smoke carry a 5-Year warranty. PremiumShield Elite Self Healing carries a lifetime warranty. Both Non-Transferable.
NOTE: Installed film must be left to cure for a period no less than 48 hours prior to being subjected to washing or other similar treatment. This will allow the pressure-sensitive adhesive to cure completely and for any application moisture to evaporate completely.
After 48 hour period has elapsed, simply follow the care instructions below:
Using a clean microfiber towel or chamois; we recommend that ONLY PremiumShield Spray & Shine, Premium Seal, or synthetic waxes be used to clean your PremiumShield film. Naturally occurring waxes (i.e. Carnauba) are not recommended. DO NOT use any colored wax resins (white or clear only).
Immediately wash away any foreign material (i.e. bug splatter, bird droppings, etc.) using PremiumShield Insect Remover. If left on the film for an extended period, staining may occur, just as these acids would eat into your precious paint if left unattended for an extended period.
Wash your vehicle as per normal (PremiumShield Shampoo recommended). If using a high pressure washer, nozzle must be at least 36” away from the edges of the film to avoid peeling. Do not point nozzle at the edges of film as it can push underneath and lift the film.
Wax and dust can build around the edges of the film. To remove, simply use a cotton swab dipped in 70% isopropyl (rubbing) alcohol and wipe AWAY from the edge NOT into it.
DO NOT USE: Solvent based cleaners; Bug removers or de-greasers; Rubbing compound or any abrasive materials; High speed buffing or polishing equipment can be used, but on slow speed and with minimal force. We recommend testing on a small bumper section prior to using on hood or fenders.
Please see our Film Care page for more details.
Please click here to register for your warranty.